1. About us
Shoppers Vape Mart (“we”, “us”, “our”) operates the website shoppersvapemart.com. We are a UK-based online retailer of vaping products, shipping to customers in the UK, the United States, and other markets. By using our website or placing an order, you agree to these Terms & Conditions.
2. Age restriction – 18+
Our products contain nicotine or are designed for use with nicotine and are strictly for sale to adults aged 18 or over. By using this site and placing an order, you confirm that you are at least 18 years old (or the legal age for purchasing vaping products in your jurisdiction, if higher). We use age verification on our website and reserve the right to request proof of age before or on delivery, and to refuse or cancel any order where age cannot be verified.
3. Products
We take care to display our products, descriptions, and pricing accurately. Nicotine strengths, flavours, and device specifications are as described on each product page. Product images are for illustration and may vary slightly from the item received. We comply with applicable regulations for the markets we sell into, including UK TRPR (Tobacco and Related Products Regulations) requirements for e-liquid bottle sizes, nicotine strength limits, and packaging.
4. Orders and payment
When you place an order, you are making an offer to buy the product(s) in your basket. We will send an order confirmation email, but this does not guarantee availability; we will let you know as soon as possible if an item cannot be supplied. Prices are shown in the currency displayed at checkout and include any applicable taxes unless stated otherwise. We reserve the right to correct pricing errors before dispatch.
5. Shipping and delivery
We aim to dispatch orders promptly and provide estimated delivery times at checkout. For international orders, including to the United States, the customer is responsible for any import duties, customs charges, or local taxes applied on arrival, and for ensuring vaping products may lawfully be imported into their country or state. We are not responsible for delays caused by customs processing.
6. Returns and refunds
Please see our Refund and Returns Policy for full details on cancelling an order, returning items, and requesting refunds or replacements for faulty goods.
7. Account and mandatory registration
To help us verify age and manage orders responsibly, customers are required to create an account when checking out. You are responsible for keeping your account details secure and for all activity under your account.
8. Prohibited use
You must not use this website for any unlawful purpose, to resupply products to minors, or to attempt to circumvent our age verification measures. We reserve the right to cancel orders or suspend accounts where we suspect misuse.
9. Limitation of liability
Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be limited or excluded under UK law. Subject to this, we are not liable for indirect or consequential losses arising from your use of our products or website.
10. Governing law
These Terms & Conditions are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales, without prejudice to any mandatory consumer protections you are entitled to in your own country of residence.
11. Contact us
If you have any questions about these Terms & Conditions, please contact us at sales@shoppersvapemart.com.
Last updated: September 2026.